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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Carbaugh

January 14, 2026

5  out of  5
rating by Jason Carbaugh
"Very nice. Very informative"
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Marks’s Team here in El Sobrante . "
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blue skyvoid

January 13, 2026

5  out of  5
rating by blue skyvoid
"I worked with Robert on the phone to set up my insurance, and he was extremely helpful and communicative. This was noticeably good service, and I was genuinely impressed!😎"
We responded:
"blue, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Adam Benzuly

January 13, 2026

5  out of  5
rating by Adam Benzuly
"Robert was very helpful and informative! Best explanation of how to understand my homes replacement cost!"
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Me Me

January 8, 2026

5  out of  5
rating by Me Me
"Great service from Robert He listened to what I needed and throughly explained the policy. It was a pleasure doing business with Robert."
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Ivan Ortega

January 5, 2026

5  out of  5
rating by Ivan Ortega
"Robert was very formative and helped me with my insurance"
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Stanley

January 2, 2026

5  out of  5
rating by Stanley
"Robert was very helpful"
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Ozzkar Valladares.

January 2, 2026

5  out of  5
rating by Ozzkar Valladares.
"Robert was very informative and helpful"
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Khoa Cao

December 29, 2025

5  out of  5
rating by Khoa Cao
"Very help fun!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eleanor S

December 29, 2025

5  out of  5
rating by Eleanor S
"Robert at State Farm insurance was so helpful. He submitted my policy payment as well as updated my information to ensure everything on my policy was current & correct. I previously tried using the online system & unfortunately my info was not matching their records. It was very frustrating but Robert promptly returned my call & got everything squared away. I got my email confirmation & I was relieved. This happened right at Christmas so now I can enjoy my New Year. Thank you Robert."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrea Delly

December 29, 2025

5  out of  5
rating by Andrea Delly
"Robert from State Farm is always willing to assist with any concerns you may have , he always works with me and assists me with my car policy , he provides excellent customer service! Thank you !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robert Johannessen

December 22, 2025

5  out of  5
rating by Robert Johannessen
"Robert was very helpful and knowledgeable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dredirt217

December 15, 2025

5  out of  5
rating by Dredirt217
"Great service,professional, and answered all my questions. Thanks Robert"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dee Lofton

December 13, 2025

5  out of  5
rating by Dee Lofton
"The best phone interaction I have had! He was very knowledgeable, friendly, patient, gave realistic insight and options to best suit my insurance needs!! Definitely look forward to doing business with this type of service in the future!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Hassell

December 12, 2025

5  out of  5
rating by David Hassell
"Working with Robert at state farm to go over my policys was great. He was very polite and easy to work with, he took his time to carefully look over my policy's and explain the cost for each policy."
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Marie King

December 5, 2025

5  out of  5
rating by Marie King
"Robert is always very helpful and answers all my questions ! Very thorough when going over my concerns ."
We responded:
"Marie thank you for your 5 star review!!"
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alex mendoza

December 4, 2025

5  out of  5
rating by alex mendoza
"Great service! Jeff and Robert are always there to help out."
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Rochelle Schreiner

December 1, 2025

5  out of  5
rating by Rochelle Schreiner
"Robert was great at helping us to add a new car! Rochelle"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Monica Villanueva

December 1, 2025

5  out of  5
rating by Monica Villanueva
"Robert was very quick and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bere Trois

November 25, 2025

5  out of  5
rating by Bere Trois
"Robert is very responsive with both my text messaging and phone calls, informative and friendly overall. Even after we got in an accident, Robert took care of us…"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bill Hung

November 21, 2025

5  out of  5
rating by Bill Hung
"Good service, excellent communication skills!"
We responded:
"Bill thank you for your 5 star review on how we are able to communicate insurance to fit the right coverage for your need. "
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Merlie Aquino

November 20, 2025

5  out of  5
rating by Merlie Aquino
"Robert is very helpful. If we need assistance or questions .He returned our call right away."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nirmal Singh

November 17, 2025

5  out of  5
rating by Nirmal Singh
"Robert was very helpful and went out of his way to help. After going through it is nice that there is someone who will take care of you and will support you. Robert is very professional and lots of patience. I am very happy the way he took care of me. I give him 10 stars for fantastic job. Thank you Robert."
We responded:
"Nirmal thank for your great 5 star review of how Robert took care of you and his professionalism. "
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Santiago Guzman

November 14, 2025

5  out of  5
rating by Santiago Guzman
"I highly recommend Jeff Marks Agency. He always answers the call and offers great rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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CESAR AUGUSTO RIVEROS CELIZ

November 13, 2025

5  out of  5
rating by CESAR AUGUSTO RIVEROS CELIZ
"Robert was very helpful!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Tolliver

November 12, 2025

5  out of  5
rating by Kevin Tolliver
"I couldn't be happier with the customer service Robert provided, absolutely outstanding service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"